Delivery

How internet orders sent by PUROLATOR are delivered (Procedure)

• A shipping notice is sent to your email address when your order leaves our warehouse.

• On this shipping notice a Purolator mail tracking number is registered. It is important to check it in order to track your package and to know the day of delivery. 

• You can track your package at: www.purolator.com 

• Always make sure to give a full address (with the apartment number) and to be present on the day to receive the package.

• There is no weekend delivery.

• Packages will be sent either in a "Puropack" bag or in a box.

Tow options will be available when it comes to the shipping method:

• Will not require a signature. Please note that if you choose this option, ASD Promotion will not be responsible if package is stolen, damaged or lost.
  • The package will be dropped at your door.
• Will require a signature. You will need to be there when package is delivered. A fee of $1.65 will be charged for this option.
  • If you are not there to sign for delivery, Purolator will leave a form with instructions on how to retrieve your package. You usually have 5 days to go and collect package.
  • If, however, the parcel is not picked up within 5 business days, the parcel will be returned to our offices.
  • From this point on, it is your responsibility to contact us to pick up your parcel at our offices (by appointment) or you will be asked to re-send it again but freight charges will be paid by you.

Team ASD Promotion